Terms of Purchase

These Terms of Purchase govern all purchase transactions, service rules, user obligations, and merchant commitments generated on our official website. This document serves as a standardized and transparent agreement for all product ordering, settlement, logistics, and after-sales behaviors. All customers who browse the website, place orders, and complete payments fully confirm that they have read, understood, and unconditionally accepted all the terms stipulated in these Terms of Purchase. We provide product sales and supporting services in strict accordance with the following rules to ensure fair, safe, and secure shopping experiences for all users.

1. General Purchase Rules

All products displayed on our official website are available for global users to browse and purchase. All product descriptions, selling points, and price displays on the page are true, accurate, and effective, serving as the valid basis for user purchases. Customers shall ensure that all personal information, receiving information, and payment information submitted during the order placement process are true, legal, accurate, and complete. Any order placement behavior based on false information shall be deemed invalid, and we reserve the right to cancel abnormal orders and refuse subsequent after-sales applications.
Once the customer completes the order payment, the purchase contract relationship between the two parties is officially established. Both users and our platform shall perform respective obligations in accordance with these purchase terms, including order processing and delivery, payment settlement, after-sales service cooperation, and other related matters. No party shall arbitrarily modify or terminate the transaction without valid reasons.

2. Order Processing & Delivery Terms

After the customer’s order payment is successfully verified, we will initiate formal order processing procedures, including information review, product quality inspection, material sorting, and professional packaging. All eligible orders will be arranged for shipment within the official processing cycle to ensure efficient and standardized order outbound processing.
After the order is shipped from the warehouse, it will enter the global cross-border logistics transportation process. The overall delivery cycle is stable and standardized, allowing customers to receive the ordered products within the conventional arrival cycle. We will update logistics tracking information in a timely manner after shipment for customers to query order dynamics at any time.
We provide global free shipping services for all products on the site. All orders enjoy free delivery services, with no shipping fees, handling fees, or logistics surcharges of any kind. There is no minimum order quantity or order amount threshold for enjoying the free shipping policy, and all paying customers can automatically obtain this service benefit.

3. Tariff & Additional Cost Commitment

During the global cross-border transportation and customs clearance process of all orders, all tariffs, import fees, customs clearance service fees, and other additional expenses incurred in the transportation link shall be fully borne by our platform. Customers only need to pay the product price displayed on the official website, and will not bear any extra hidden costs and miscellaneous fees related to order delivery.
We cooperate with standardized formal logistics and customs clearance institutions to complete all cross-border processing procedures. The whole process is compliant and transparent, effectively avoiding additional cost risks in cross-border shopping, and ensuring that the customer’s order expenditure is completely consistent with the displayed settlement amount.

4. Currency Settlement Rules

To unify global transaction standards and standardize order settlement procedures, all product pricing, order settlement, fund verification, and refund settlement on our official website adopt a unified USD currency standard. All prices displayed on the product page are denominated in US dollars, and all order payment behaviors are settled in US dollars.
The unified currency settlement rule applies to the whole process of order placement, payment verification, order statistics, and after-sales refund processing, which can effectively avoid transaction errors and fund differences caused by currency conversion, and provide consistent, accurate and standardized transaction services for global users.

5. Return & After-Sales Terms

We provide a relaxed and user-friendly return service for all purchased products. Customers can initiate a legitimate return application within the official valid return cycle after receiving the goods, with sufficient time to experience and verify product quality and use effects. All return applications that meet the official rules will be accepted and reviewed by our after-sales team.
Customers who apply for returns need to ensure that the returned products are in compliant status, with complete original packaging, accessories and labels, no excessive use, man-made damage, dirt contamination and other non-conforming situations. After the returned goods are received and inspected by our warehouse and meet the return standards, the formal refund procedure will be started.

6. Refund Processing Terms

For all orders that pass the return review and meet the refund conditions, we will complete the refund settlement within the official standard processing cycle. The refund amount shall be subject to the actual payment amount of the customer’s order, and the full amount will be returned to the original payment account without any arbitrary deduction of handling fees, service fees and other miscellaneous fees.
The refund processing procedure is standardized and transparent, with fixed processing standards and efficient processing efficiency. Our after-sales team will strictly implement the refund rules, follow up the refund progress in real time, and ensure that eligible refunds are completed within the specified cycle to fully protect the legitimate shopping rights and interests of customers.

7. Customer Consultation & Communication Terms

For all problems related to order consultation, order status inquiry, logistics progress query, return and refund process consultation, policy interpretation and other purchase-related matters, customers can initiate communication and feedback through the official Contact Us page of the website. We do not support any other offline or unofficial consultation channels.
Our professional customer service team will respond to user demands in a timely manner, accurately answer various shopping questions, and solve order and after-sales problems for users, ensuring smooth communication and efficient problem handling during the whole shopping cycle.

8. Terms Update & Interpretation

We reserve the right to optimize and adjust these Terms of Purchase according to business upgrading, service iteration and industry standard changes. All updated terms will be uniformly displayed on the official website, and will take effect automatically after release. Customers’ continued browsing of the website and placement of orders after the update of the terms will be deemed as recognition and acceptance of the latest revised terms.
All transaction behaviors of users on the website are protected by standardized service rules. We will always abide by the principle of honesty and trustworthiness, standardize transaction behaviors, strictly perform service commitments, and provide every global customer with safe, transparent and high-quality product purchase and after-sales supporting services.